Ms. Robin Goodell

Worcester Technical High School > Teachers > Ms. Goodell

Cisco Networking Academy at Worcester Technical High School

During the student's freshman year, technical training will specialize in PC hardware and software installation, repair and maintenance. As with existing courses offered in the Networking Academy Program, the focus of these courses will be hands-on experience for students.

Through their related theory classes, Telecommunications students will complete a schedule that follows the Microsoft Certified Systems Engineer's (MCSE) certification requirements. The MCSE credential is for IT professionals who analyze the business requirements and design and implement the infrastructure for business solutions based on the Microsoft Windows platform and Microsoft Windows Server System. Implementation responsibilities include installing, configuring, and troubleshooting network systems.

Beginning with the graduating class of 2008, students who were enrolled in Worcester Technical High School and successfully completed the Networking Academy courses designated in the articulation agreement as evidenced by the Certificate of Completion from Cisco, received up to 26 MWCC college credits (7 courses). Students are considered dual-enrolled in both institutions.

The IT Essentials courses will prepare the students:

• To describe the internal components of a computer
• To assemble a computer system
• To install an operating system
• To troubleshoot using system tools and diagnostic software
• To respond to customer inquiries and to assist with resolution of technical issues
• To remove and replace selected components of a laptop
• To upgrade laptop components based on customer needs
• To perform preventive maintenance and advanced troubleshooting
• To remove and replace selected components of a printer/scanner
• To perform preventive maintenance and troubleshooting on components of a printer/scanner
• To install a network; upgrade components based on customer needs and perform preventive maintenance and advanced troubleshooting

Need some help with your Telecom studies? Extra help is available with Ms. Goodell on Wednesdays, 1:45-2:45

Syllabi Shop and Academic Week Freshman Exploratory Program

Freshman Q1-Q2: Exploratory

The Telecommunications Shop Exploratory course is designed to introduce the freshmen students to a typical week in Telecommunications Shop. A shop overview and review of the Telecommunications Exploratory Journal is conducted on the first day. The next two days are conducted in the same fashion as all of the A+ courses, a daily reading assignment, chapter review questions, lecture, labs and a hands-on on assignment. The material covered is the exact same material that will be presented and assigned during the A+ Core Hardware course. The remaining days, various labs and projects are conducted based on different computer topics.

Freshman Exploratory Related Theory

The Windows XP Basic Related Theory course is designed to introduce the student to the Windows XP Operating System, which is used on all of the computers at the school (currently). The course is conducted via Computer Based Training (CBT) whose goal is to teach the students how to learn with minimal instruction. Since most of the information required by an Information Technology Technician is learned post-high school, the current Related Theory structure allows the students to develop and practice this important skill.

Syllabi Shop Week Freshman Year

1826: A+ HARDWARE & SUPPORT

The IT Essentials course is designed to teach the student the advanced material covered on the CompTIA A+ certification exams. Through further self study, obtained partially by completing practice test exams and through hands-on experience during shop, the student should then be able to take and pass the A+ certification exams. A+ exams will cover hardware and software with added elements of security and soft skills, as well as safety and environmental issues.

Syllabi Academic Freshman Year

1820: CLIENT OPERATING SYSTEM

Configuring Windows 7 Client will provide students with the knowledge and skills necessary to ensure successful configuration of the IT Pro tools and productivity applications that ship with Windows 7. Students will focus on six main areas: maintenance and optimization tools, media applications, productivity applications, notebook computers, mobile devices, and Tablet PCs. Same material as Configuring Windows 7 Client (MCTS) 70-680.

Syllabi Shop Sophomore Year

1827: CCNA ROUTING & SWITCHING

This course prepares students for jobs as network technicians. It also helps students develop additional skills required for computer technicians and help desk technicians. It provides a basic overview of routing and remote access, addressing, and security. It also familiarizes students with servers that provide e-mail services, Web space, and authenticated access.

Syllabi Shop Week Junior Year

1828: CCNA ENTERPRISE NET DESIGN

This course introduces students to network design processes using two examples; a large stadium enterprise network and a medium-sized film company network. Students follow a standard design process to expand and upgrade each network, which includes requirements gathering, proof-of-concept, and project management. Lifecycle services, including upgrades, competitive analyses, and system integration, are presented in the context of pre-sale support.

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